Getting paid promptly is easy, if you know how

A previous post talked about how lawyers don’t market themselves very well. There is one notable exception that I know of and, not surprisingly, it is the firm with the happiest clients according to a Legal Business magazine survey. The firm in question is Liverpool-based Thomas Higgins Partnership (THP), which specialises in commercial debt collection. Marketing has a number of definitions but if you agree that, at its core, it is about finding out what customers want and then satisfying those needs profitably, then THP is clearly an exemplar. Getting paid in reasonable time is probably the biggest bugbear ... read the full post »